Help Center

Learn how to navigate the platform and access your three premium tools. This guide covers account setup, navigation basics, and your first steps.

Complete your first regulatory readiness assessment in under 5 minutes. Select your country, answer key questions, and receive an intelligent score with timeline estimates.

Rank global sites based on your priorities in minutes. Set your operational priority, apply filters, and generate a ranked list of 20+ sites with detailed scores.

Learn how the color-coded scoring system works (Green/Yellow/Red) and what each score means for your trial timeline. Includes interpretation guidelines and action steps for each score level.

Detailed breakdown of regulatory requirements for all 22 supported countries including FDA (USA), EMA countries, PMDA (Japan), NMPA (China), and more. Covers submission types, timelines, and key considerations.

Step-by-step guide to generating professional PDF reports for stakeholder presentations. Includes tips for customizing reports and sharing with your team.

Understanding the timeline estimates provided for each country assessment. Learn about factors that influence timelines and how to plan accordingly.

Learn how to set your operational priority (Speed, Cost, Expertise, Quality, or Balanced) and how each priority affects site rankings. Includes best practices for different trial types.

Master the filtering system to narrow down sites by Region, Therapeutic Area, Site Type, and Contracting Model. Includes advanced filtering strategies for complex trials.

Deep dive into how site scores are calculated based on your priorities. Learn to interpret strengths, risks, and mitigation strategies for each site.

Use the comparison feature to evaluate multiple sites simultaneously. Learn how to create comparison matrices and export results for team discussions.

Complete overview of the 5-phase site startup workflow: Feasibility, Selection, Initiation, Activation, and Enrollment. Understand key milestones and deliverables for each phase.

Master the checklist system to ensure no critical steps are missed during site startup. Includes tips for customizing checklists and tracking team accountability.

Learn how to identify common startup risks (regulatory delays, site capacity issues, contract negotiations) and implement mitigation strategies early.

If your PDF report isn't generating or downloading, try these solutions: Check your browser's pop-up blocker settings, ensure you have a stable internet connection, try a different browser, or clear your browser cache.

If your inputs aren't saving or previous data isn't loading, check your browser's local storage settings, ensure cookies are enabled, and verify you're logged in to your account.

If a tool isn't loading properly, try refreshing the page, clearing your browser cache, checking your internet connection, or trying a different browser. Contact support if issues persist.

Strategic approach to planning trials across multiple countries. Use the Regulatory Scanner to assess all target countries, compare timelines, and identify the optimal submission sequence.

Proven strategies for selecting sites that will enroll quickly. Use the Feasibility Engine's "Speed" priority and filter for sites with proven enrollment track records.

Tips for generating professional reports that resonate with executives and investors. Focus on key metrics, use visual elements, and include clear recommendations.

Currently, all tools export to PDF format for professional stakeholder presentations. Excel/CSV export is planned for a future update. You can copy data from the interface if needed.

Regulatory requirements and country data are updated quarterly to reflect the latest guidelines from regulatory authorities. Major regulatory changes are updated within 30 days.

Each user requires their own subscription ($79/month per user). This ensures data privacy and allows each team member to save their own assessments and reports.

Yes! All new subscribers receive access to video tutorials, this comprehensive help center, and email support. Enterprise customers (5+ users) can request live onboarding sessions.